TO: DAVE SNELL, EXECUTIVE RESTORATION, 5437 CEDARMINT DRIVE, CHARLOTTE, N.C. 28227
DEAR DAVE,
I WANTED TO TAKE A MOMENT TO THANK YOU FOR A FANTASTIC CLEAN UP/RESTORATION JOB THAT YOU DID AT MY CONDO. AFTER COMING HOME ON A SUNDAY EVENING TO FIND MY CONDO FLOODED AS A RESULT OF A WATER PIPE THAT BURST, I FRANTICALLY SEARCHED THROUGH THE PHONE BOOK AND WAS LUCKY TO PICK EXECUTIVE RESTORATION OUT OF THE COMPANIES LISTED.
FROM THE FIRST TELEPHONE CALL THAT I MADE TO EXECUTIVE RESTORATION, YOU WERE ON TOP OF EVERYTHING. YOU SHOWED UP WITH YOUR CREW SHORTLY THEREAFTER AND KEPT ME ADVISED EVERY STEP OF THE WAY. I COULDN’T BE MORE PLEASED WITH THE RESULTS THAT YOU ACHIEVED AND THE HELPFUL ADVICE YOU PROVIDED TO ME. I REALIZE THAT I AM THE BENEFICIARY OF YOUR YEARS OF EXPERIENCE DEALING WITH THIS KIND OF ISSUE (AS WELL AS OTHER RELATED ISSUES). FOR EXAMPLE, YOUR TAKING PICTURES AND WRITING UP AN EXTENSIVE REPORT PROVIDED THE NECESSARY DOCUMENTS FOR MY INSURANCE COMPANY AND WILL HELP AVOID ANY ISSUES IN THE FUTURE. TO TOP IT OFF, YOU “GO THE EXTRA MILE” WHICH, AMONG SEVERAL OTHER THINGS, IS SHOWED BY YOUR FOLLOW UP EFFORTS TO HELP MAKE MY CONDO A SAFER PLACE FOR ME TO LIVE SUCH AS SUGGESTING I CHANGE TO A DIFFERENT TYPE AIR FILTER AND COORDINATING WITH YOUR FOLKS TO HAVE MY CARPETING REINSTALLED. IT IS UNFORTUNATE TO SAY, BUT THIS IS A RARE QUALITY TO FIND IN THE SERVICE INDUSTRY TODAY.
IN MY PROFESSIONAL LIFE AS AN ATTORNEY, MY CLIENTS RELY UPON MY JUDGMENT IN SITUATIONS WHERE THEY ARE UNSURE ABOUT WHAT NEEDS TO HAPPEN AND HOW TO BEST ACHIEVE CERTAIN DESIRED RESULTS. i FOUND MYSELF IN THE SAME SITUATION AND CLEARLY PICKED THE RIGHT MAN FOR THE JOB. TO BE HONEST, I HOPE THAT I DO NOT NEED CLEAN UP SERVICES FOR A WATER EMERGENCY EVER AGAIN. HOWEVER, IF I DO, YOU DAVE SNELL WILL BE THE FIRST PERSON THAT I CALL.
I’M HAPPY TO HAVE MADE YOUR ACQUAINTANCE AND CONSIDER YOU A FRIEND. THANKS AGAIN.
VERY TRULY YOURS,
DAVID S. MELIN, (RAYBURN, COOPER & DURHAM. P.A.
CHARLOTTE, NORTH CAROLINA
WWW.EXECUTIVERESTORATION.COM
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EXECUTIVE RESTORATION CAN BE REACHED AT 704-545-0098 IF YOU HAVE A NEED OF WATER DAMAGE NEED AND OTHER NEEDS. PLEASE CHECK OUT OUR WEB SITE FOR MORE DETAILS.
THANK YOU,
DAVID SNELL, AKA, PAUL DAVID SNELL, DAVE SNELL, AKA INSPECTOR PAUL DAVID SNELL AKA INSPECTOR PAUL, INSPECTOR SNELL